Module I - Engagement
Module I - Engagement
The relationship-building techniques essential for establishing a successful therapeutic rapport with the consumer. The building of this trusting relationship is the foundation of an effective recovery model.
Engagement highlights:
- The role of an effective helper.
- The importance of a strengths-based and person-centered referral and orientation process.
- Communication techniques to help ensure a positive first contact and first face-to-face meeting with the consumer.
- The importance of staff support to the successful integration of the consumer into the treatment team.